Professional Highlights

Carol Barrera has over twenty five years of experience in the healthcare industry, specializing in process improvements and training. Extensive expertise in the areas of training documentation, management and marketing.

Relevant Experience

Consultant, KAV ConsultingJan '16 - Present

Imaging Services Specialist, Arise Austin Medical Center/Arise HealthcareFeb '14 - Feb '15

Marketing Admin/Inside Sales, ARA Diagnostic ImagingApr '12 - Feb '14

Education and Support Specialist, Diagnostic Health Corp/HealthSouth Corp.Jun '07 - Sep '09

Area Diagnostic Imaging, Diagnostic Health Corp/HealthSouth Corp.May '03 - Jun '07

Area Business Office Manager, Diagnostic Health Corp/HealthSouth Corp.Jul '99 - May '03

Lead Patient Account Representative, Diagnostic Health Corp/HealthSouth Corp.Jul '92 - Jul '99

  • Developed and implemented imaging marketing monthly plan for a territory consisting of multi- physician specialties. Created marketing educational/collateral and promotional materials for all departments.
  • Lead role in acquisition preparedness.
  • Created and implemented front desk workflow procedures.
  • Manage the ordering and distribution of marketing promotional materials while remaining within monthly/annual approved budget.
  • Developed and created company computer training module of complete front desk work-flow.
  • Participated in process improvement projects such as; online insurance eligibility, decrease or eliminate facility transaction errors and claim submission edits.
  • Coordination with company compliance and legal departments to develop standard front office documents.
  • Developed company online surveys for referring physicians and patients. Served as interim lead for company transcription department.
  • Implemented company business controls per Sarbanes Oxley legislation, including training and testing employees, identifying gaps and implementing and maintaining new system and work-flow processes.

Vendor / Application Experience

  • GE Healthcare (IDX, Centricity Business, IDXRad/PACS, ETM)
  • Salesforce
  • NextGen Inpatient
  • Athena Coordinator Enterprise
  • Radiology Patient Archiving and Communication System(PACS)
  • PACS eUnity Mobile
  • Ives Insurance
  • Infrahealth Transcription Management System
  • SourceRadAHIMA