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Clients of KAV Consulting ... ✓ Kelsey Seybold Houston, TX ✓ UNM Medical Group Albuquerque, NM ✓ McKesson Corporation Atlanta, GA ✓ Saint Vincent’s Health System Erie, PA ✓ Sheppard Pratt Hospital Baltimore, MD ✓ GHS Professional Financial Services System Lebanon, PA ✓ PathGroup Nashville, TN ✓ MIT Boston, MA ✓ Covenant Health System Lubbock, TX ✓ Medical University of South Carolina Charleston, SC ✓ Diagnostic Health Corp (formerly HealthSouth) Birmingham, AL ✓ University Physicians Inc Denver, CO ✓ University Physicians Inc Baltimore, MD ✓ Hamot Medical Group Erie, PA ✓ Physician Professional Services Medford, MA ✓ Wellspan Medical Group York, PA ✓ Northwestern Medical Faculty Foundation Chicago, IL ✓ University of Alabama HSF Birmingham, AL ✓ Associated Pathologists Tampa, FL ✓ Emergency Medicine Billing and Coding Co Dallas, TX ✓ Springfield Services Corporation Springfield, IL More Clients ...	Comments from clients ... ✓ "KAV Consulting brings a level of expertise both from the operational and technical perspective that allowed us to implement the project not only on time and on budget, but in an efficient manner." - Director of Operations, Southeast Regional Medical Group ✓ "You cannot minimize the benefit that a small consulting firm with in-depth knowledge of the application as well as the operation provides in a successful implementation, specifically in a high volume organization like ours." - Collections Manager, Southcentral Billing Office
		Helpful tips and tricks for your business ... You can resolve Medicaid Pending process issues with an Account Status that doesn't dun, but keeps the patient aware of potential patient obligation. More tips and tricks ... ETM can provide a solution for email and paper transfers of work responsibility. Make sure your PCS Action Codes are defined to tell the story. Using COM make it more difficult to read and track work. More tips and tricks ... The highest dunning level in your Dunning Table should never be set to a number. Always define it as I to Increment so you can track potential problems. More tips and tricks ... Using the Done button in ETM doesn't’t necessarily mean the task is complete. Make sure the task is evaluated to eliminate black holes. More tips and tricks ... Why not use the IMS fields for eligibility to drive claim edits instead of waiting for denials? More tips and tricks ... Ticklers in PCS should follow the motto, ‘set it so you don’t get it’, so that ticklers are valuable instead of a nuisance. More tips and tricks ... Consider an Outcomes based productivity model in ETM so you not only know how many a user worked, but what kind of resolution they used. More tips and tricks ... Don’t allow your system to design your workflow but rather design your system to support an effective process. More tips and tricks ... Run a search on upgrade security categories used within your system. You may be surprised by great upgrades you have not implemented. More tips and tricks ... Make a practice to research issues within the GE Knowledge Center documentation. It takes time but you will likely find that you can resolve many more of your issues than you realized. More tips and tricks ... Avoid setting generic goals of success for individual employees like increasing cash. To participate employees need a more narrow, individualized goals that support the company’s overall goals. This will breed competition by allowing individual employees to succeed or fail rather than the whole company succeeding or failing together. More tips and tricks ...